Why Accessibility Matters in the Museum & Heritage Sector ♿🌻
- Shannon Kira Mcmillan

- Dec 3, 2025
- 3 min read
Accessibility isn’t just a professional interest for me — it’s personal. As a disabled and chronically ill person working toward a career in museums and heritage, I’ve learned first-hand how essential it is for spaces, resources, and experiences to be created with accessibility at their core.
Publishing this today, on International Day of Persons with Disabilities, feels important. It’s a day dedicated to recognising barriers, celebrating disabled voices, and pushing for real inclusion — something I commit to every day through my work, volunteering, and digital practice.
♿ Accessibility as Lived Experience, Not a Buzzword
Living with chronic illness and disability means navigating a world that often overlooks the needs of disabled people. This lived experience shapes the way I approach every heritage project I work on.
For me, accessibility is never an optional extra — it’s a fundamental requirement. It affects whether someone feels welcome, supported, and able to participate fully in cultural spaces.
My lived experience sits at the core of my heritage practice, informing how I design content, engage with visitors, and advocate for inclusive systems in the sector.
🌻 Accessible Practice in My Everyday Work
Across my website, social media, and professional portfolio, accessibility is consciously built into everything I create.
Digital Accessibility Standards I Use
Alt text on every image
Subtitles and transcripts for audio/video
Plain, readable language
High-contrast visuals
Descriptive hyperlinks
Logical structure for screen readers
Considered emoji use (end-of-sentence placement)
Website Accessibility Tools
I use the Access Pro Accessibility Plugin, which supports:
text enlargement
dyslexia-friendly mode
contrast adjustments
link highlighting
stop-animations toggle
keyboard navigation
text-to-speech tools
...and much more.
These tools ensure that my work is accessible for a broader range of visitors, including disabled, neurodivergent, and visually impaired audiences.

🧏 The Many Voices Project: Accessibility in Practice
Being part of the Many Voices Project review meeting with Sheffield Museums was not only rewarding but affirming. This project is centred around community inclusion — a value that aligns with every part of my practice.
I contributed both:
my professional experience in interpretation, engagement, and digital communication
my lived experience as a disabled person navigating museum spaces
During the session, we reviewed accessibility needs such as:
Plain language text
Alt text and image description standards
Inclusive sensory considerations
Options for quiet, calm engagement
Multi-format interpretation (visual, audio, tactile)
Barriers to participation and how to remove them
Being included in this conversation made me feel genuinely valued — and reminded me why this work matters.
♾️ Accessibility in Heritage: Why It Matters
Museums tell human stories — but if those stories are not accessible, they are incomplete.
Accessibility benefits:
disabled visitors
neurodivergent visitors
d/Deaf and blind visitors
chronically ill and fatigued visitors
people learning English
visitors with sensory processing differences
online audiences who cannot visit in person
Accessible practice doesn’t limit creativity; it expands it. It ensures that heritage belongs to everyone, not just those without barriers.
🦮 My Personal Commitment to Accessibility in Heritage
Whether I’m:
supporting Talking Tables sessions
working with natural history specimens
digitising archival items
writing interpretation
developing exhibition content
creating blog posts and website pages
…accessibility remains central to everything I do.
I am committed to building a career where inclusion, representation, and lived-experience-informed practice shape every decision — large or small.
If one visitor feels more welcome or included because something I created helped remove a barrier, then I know I’m contributing to meaningful change.
🌈 Closing Thoughts
Marking this post on International Day of Persons with Disabilities feels significant. My journey in heritage is shaped by my lived experience — and accessibility is not just a part of my work, but part of who I am.
I hope to continue contributing to a museum sector where disabled people are not just accommodated, but actively considered, represented, and embraced.
📜 Link to my Accessibility Statement
💡 Enjoyed this post? Subscribe!
✨ Learn more about my work and aspirations here: My Portfolio





Comments